Welcome to LeadEase AI! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our software, or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and business details when you sign up for our services.
- Payment details for billing purposes (processed securely through third-party providers).
b. Usage Information
- Information about how you interact with our website and software (e.g., IP addresses, browser types, and device data).
- Cookies and similar technologies to track your activity on our website to enhance user experience.
c. Lead and Call Data
Information generated by the software when capturing missed lead calls or managing your client interactions.
2. How We Use Your Information
We use the information collected to:
- Provide and improve our SaaS platform and services.
- Process payments and manage subscriptions.
- Personalize your experience and deliver tailored services.
- Communicate with you regarding updates, promotions, and customer support.
- Analyze user behavior to improve our advertising strategies and performance.
3. Sharing Your Information
We may share your information in the following circumstances:
a. Advertising Platforms
To market our services, we use platforms like Google Ads, YouTube Ads, Microsoft Ads, and potentially Meta Ads. Customer data may be shared with these platforms as required by their privacy policies to deliver targeted advertisements.
b. Service Providers
We may share your information with trusted third-party service providers for purposes such as payment processing, hosting, and analytics.
c. Mobile Information & Text Messaging Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
d. Legal Compliance
We may disclose information if required to do so by law or if necessary to protect our rights, comply with legal obligations, or enforce agreements.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance your browsing experience.
- Track performance of advertisements.
- Understand user preferences to improve our services.
You can adjust your cookie settings in your browser, but doing so may limit some functionality.
5. Data Security
We prioritize the security of your data and implement industry-standard measures to protect it. However, no transmission over the internet or electronic storage method is completely secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data.
- Opt-out of marketing communications at any time.
To exercise these rights, contact us at david@leadease.ai or call +1 859-710-8210.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us:
LeadEase AI: David Potter
Email: david@leadease.ai
Phone: +1 859-710-8210
Address: 952 Winchester Rd., Lexington, KY 40506